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Home » Issues » Bug #1500

Bug #1500: Synergy floater displays on track change, even though preference is unchecked.

Kind bug
Product Synergy
When Created 2010-03-13T17:31:14Z, updated 2010-03-16T02:57:54Z
Status closed
Reporter anonymous
Tags no tags

Description

I've loved Synergy for a long time, but in the last month or two, the floater has begun to appear on each track change, although I have that preference unchecked in the Synergy app. I've checked and unchecked it and it always shows up.

The information in the floater itself always reflects the preferences set in the app (e.g., although 'Display floater when iTunes track changes' is always unchecked, the floater displays and accurately reflects what is checked under 'Include').

I thought this correlated with my forcing my Macbook Pro to launch into the 64-bit kernel, but I've gone back to 32-bit and it's still doing it. I had been running 4.1 when the problem started, persisted in both 64 and 32-bit, and now have updated to 4.4 and it continues.

Please, throw me a line! The floater is driving me nuts, and I'll be so grateful for a fix!

Comments

  1. Greg Hurrell 2010-03-13T19:33:20Z

    Standard troubleshooting procedure when you get this kind of issue — ie. an application which apparently doesn't obey its preferences — is to try deleting the preferences file or moving it out of the way. In this way you rule out preference file corruption as a possible source of the behavior.

    In the case of Synergy you would quit the application, move the preferences file (/Users/<username>/Library/Preferences/org.wincent.Synergy.plist) onto the desktop and then start Synergy again.

    But in this case I actually suspect that what you're seeing isn't the Synergy floater at all, but a notification provided by Growl. Can you look in you Growl preferences (in the System Preferences application) and see if it is set-up to show notifications from Synergy?

  2. anonymous 2010-03-14T12:46:37Z

    I figured it out: I only recently installed Growl, and Growl wasn't listening to my Synergy preferences. As soon as unchecked Synergy from Growl's preferences, the floaters started to obey my Synergy preferences. (Now I know why I waited so long on Growl.)

  3. Greg Hurrell 2010-03-16T02:57:49Z

    Will mark this one as closed.

  4. Greg Hurrell 2010-03-16T02:57:54Z

    Status changed:

    • From: new
    • To: closed
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